All orders are processed in 1-2 business days. Orders are not processed during holidays or weekends. The estimated delivery time of your order depends on your shipping location. If it is a pre-order shipping time varies. Shipping costs vary depending on the weight of the item purchased. Shipping is free on orders over $50. We ship using UPS and USPS. We ship all orders out of St George, Utah. Delays may occur during peak season.
We ship anywhere in the United States, including Alaska and Hawaii.
You will receive an email notification with your tracking information.
We ensure our delivery alerts will help you stay on top of your orders. You may contact our customer service team at customerservice@lchef.com.
If you don’t receive your order at the estimated time, it could mean that your order is delayed or lost. Please contact your local shipping service. You may also contact our support team to know the exact location of your order customerservice@lchef.com.
You may log into our return portal, mark the item as damaged, and upload a picture of the damaged item. Alternately, you can contact our customer service team at customerservice@lchef.com.
Currently, at this time we do not ship internationally. If you are located in Canada please see our Canadian Retailer page for certified retailers to shop from.
At the time of checkout, the final order cost will reflect the tax charges that reflect your location’s state tax laws.
Simply fill out the information on the return form located on our site. For detailed information, read our return policy.
